The Classic Line brand offers new automotive spare parts for private and professional customers for remote sale via its classic-line.eu website. By placing an order, the customer accepts all the terms and conditions mentioned here.
To place an order, the customer adds products to a (virtual) shopping cart, fills in his contact details after validating his shopping cart and then proceeds to payment. To make the payment, the company Classic Line offers a payment service by Credit Card (provided by Paypal), by Paypal transfer or via classic transfer to the following coordinates:
Classic Line (EI)
CIO: FPIC
IBAN: FR76 1009 6182 1800 0481 6720 119
The Classic Line brand is not subject to the basic VAT deductible system. The prices charged are therefore excluding taxes for all customers, whether private or professional. Prices are displayed in Euros (€).
Once the order is paid by the customer, and the payment is validated, the products are shipped within a maximum of 5 days. As long as the order is not shipped, the customer can then request a refund at any time, at no additional cost. Orders are shipped via Colissimo, Mondial Relay or Delivengo Easy depending on the delivery destination. The shipping delay depends on the selected carrier and the delivering destination. Normally, customers receive their order within 2-10 days after items to be shipped. However we can’t guarantee this period, and customer accept to wait at least 30 days after shipping (or 40 days for non EU customers) before asking for Classic Line to find a solution. The amount of delivery costs is automatically calculated when the order is validated. Any import costs (customs, VAT) are the responsibility of the customer, Classic Line can in no case be responsible for that. Items are shipped from France. For further informations contact your national custom rules.
After receipt of the order, the customer has a right of withdrawal in accordance with the French legislation. To enjoy the right of withdrawal, the product must not have been unpacked, must not present any dirt, traces of assembly or have been damaged. The customer contacts the Classic Line brand via the contact form on their website, by e-mail at [email protected] or by post to the address indicated in the legal notice. The customer has 14 days following receipt of the product, as evidenced by the tracking of the package via the internet. The customer pays the full cost of transportation to the premises of Classic Line to send us the product. The customer is responsible for arranging the shipment himself. Once the order is returned and received by our services, the refund will be made within 14 days, in accordance with the regulations.
The products sold by Classic Line must be assembled by professional or amateur technicians, scrupulously following careful assembly rules. First of all, we ask our customers to carry out a metrology, and a very careful control of all newly assembled or even reused components. Shop manuals are a minimum and necessary basis for assembly instructions. However, the information contained in these manuals is not exhaustive and does not constitute a sufficient basis. Classic Line is available to its customers to provide additional mounting information if necessary. We also invite our customers to consult our blog, so that they can find relevant information about the installation of their equipment.
The Classic Line brand provides a legal guarantee of conformity against any manufacturing defect of its products. In the event of a problem with the products sold by Classic Line, the brand will be obliged to request additional information as well as proof of compliance with the assembly instructions described in the previous paragraph (photos, dimensional readings, etc.) to determine the exact cause of the failure. The warranty also covers collateral damage caused by products sold by Classic Line. The warranty extends for a period of 1 year after receipt of the product by the customer.
In the event of a dispute with the Classic Line brand, we invite our clients to contact a mediator first, before referring the matter to the Nice court in the event of failure of negotiations.
The customer can also make a claim on the online dispute settlement site:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show